When choosing a Bluetooth headset, it is important to pay attention to the manufacturer. In most cases, gadgets produced by popular firms are of high build quality and stable operation. But even such a device can stop functioning correctly, so it is necessary to perform a reset. Thanks to this article, you will learn how to reset TOZO earbuds to factory settings, in what situations it is essential to carry out this procedure, and what reset methods exist.
What Is a Factory Reset?
A factory reset is a system operation performed on a particular device. It is also called a hard reset. Smartphones, tablets, computers, smartwatches, headphones, etc., have this feature.
After a hardware reset, the device returns to the factory state. Next, all user settings are deleted. Finally, the gadget is reset to zero, allowing you to configure it as you did immediately after purchase.
When Is the Best Time to Do a Reset
Resetting TOZO earbuds is needed when the headset begins to malfunction, namely:
- headphones do not connect to your smartphone or laptop;
- there is a constant desynchronization;
- only one earpiece sounds;
- the device does not see the headphones.
For example, many users complain that only one TOZO headphone connects to the phone. This happens both in case of improper pairing and in case of a system failure. In the second case, a hard reset is required.
Note! The TOZO factory reset will delete all connections and user settings in the Earbuds App. Re-synchronization will be required.
The forced reset eliminates 90% of system failures and errors. It is more effective than simply disconnecting or reconnecting the earbuds. If the problem persists, we recommend contacting a master.
We remind you that resetting to factory settings does not solve mechanical problems. The reset procedure is only effective at the system level.
How to Reset Tozo Bluetooth Earbuds
Now let’s go straight to the instructions on resetting the TOZO wireless headphones to their factory condition as out of the box.
An important point: we have prepared a universal instruction suitable for most of the company’s headphones. Some models have nuances (for example, the absence of certain buttons on the earpiece body), so the sequence of actions may differ slightly. This is especially true for older models. If the following guide does not work on your device, contact TOZO Support, making sure to include the model name.
Step 1: Disconnect Headphones From Your Device
First of all, disconnect earmolds from your phone or computer. To do this on your smartphone, you need to:
- Go to “Settings”.
- Open “Connections” and select “Bluetooth”.
- In the line “Connected devices” find the name TOZO and click on the gear next to it.
- In the menu that appears, select “Disconnect”. Confirm the action.
The name of the sections differs depending on the model of the device, but the principle is the same everywhere.
On a laptop or desktop computer running Windows 10/11, do the following:
- Go to “Settings”.
- Search for “Bluetooth and devices”.
- Click on the Mouse, Keyboard, Pen, and Audio tab.
- Find the headset and click on the three dots in the available gadgets. Click on “Remove device”.
Temporarily turn off the Bluetooth module on your smartphone/PC, so the headphones do not reconnect automatically.
This completes the disconnection. If you don’t want a full reset, try re-syncing the headphones after disconnecting them. The problem remains – then move on to the next step.
Step 2: Run a System Reset
Let’s move on to the TWS headset action:
- Check the charge level. It must be at least 30-40%. Otherwise, the gadget will shut down during the reset, and the reset operation will not be successful. Charge your TOZO earbuds as necessary.
- Remove the earmolds from the case.
Locate the operation panel on each earpiece and hold it for 10 seconds. Next, press and hold the two ear pads at the same time. - The appearance of purple indication and three short beeps indicates a successful hard reset. Release the panels.
- Place the earmolds in the charging case for a few minutes.
The hardware reset is done, and the headset is in its original state again. The only thing left is reconnecting it to the smartphone and checking its functionality.
Step 3: Reconnect Your Earbuds
We recommend that you reboot your smartphone/computer and re-sync the headphones. Don’t forget to turn on the Bluetooth module.
What to Do if Resetting to Factory Settings Doesn’t Work
Sometimes a TOZO hard reset proves ineffective. Users complain that the problem persists.
First, make sure that you performed the hardware reset correctly. For example, the reset fails if you see red instead of purple or the LEDs do not light up. Try again, strictly following the steps in the above instruction.
If the touch buttons do not respond to touch, the cause is mechanical. A technician at a service center can only solve mechanical problems. As noted above, the user can fix only system failures at home.
The rollback occurred, but the problem is not gone – write/call the support service or visit an authorized service center. Specialists will thoroughly test the gadget and fix it. Free repair is guaranteed if the headphones are under warranty and the problem was not the user’s fault.
Video Guide
FAQ
TOZO’s Left Earpiece Won’t Turn On, Will Resetting It Help?
In most cases, the left earpiece won’t plug in. The right earpiece is the default main earpiece. And already with the right earpiece, the left earpiece synchronizes. A hard reset is not necessary. It is enough to disconnect the headset from the phone, turn it off and reconnect it, following the instructions. If the left earpiece does not work and does not react to the manipulations, it may be broken and requires repair.
Should I Use a Hardware Rollback as a Preventive Measure?
No, it is not necessary. If it is working fine and there are no sync and sound lags, you don’t need to roll it back. You can periodically turn off the headphones. To do this, hold down the buttons for 5 seconds until a red light appears.
Why Won’t My TOZO Headphones Connect After Resetting?
After a hard reset, place the earmolds in a case for a few minutes. Then take them out and if they do not turn on automatically, press the buttons for 3 seconds. Then the headset will turn on and should connect normally.
Now you know how to reset TOZO headphones to the factory settings. This is a simple and fast procedure that effectively eliminates system failures. If you still have questions, write them in the comments below the article.
